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Customer Service Tutor

Job LocationChesterfield
EducationNot Mentioned
Salary£22,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Tutor- Part timeChesterfield based. 2.5 days a week Tuesday, Wednesday and Thursday half day.Extra benefits:25 Days + Birthday + Bank Holiday, Fitness Scheme, Pension SchemeSalary £22,000 - £28,000 per annum pro rataPertemps Work Based Learning are currently partnering with a fantastic training provider, with locations throughout the UK. The training provider is proud to be rated as ‘Good’ by Ofsted. The company specialise in skills training, apprenticeships, and employmentsupport. As a result of growth, they are now looking to expand their team and bring on like-minded people to work alongside. Therefore, we are now hiring a Customer Service Tutor based in Chesterfield!Duties & Responsibilities of the Customer Service Tutor

  • Train, coach, and mentor learners through delivery of motivating training sessions in order to support them into the workplace.
  • Plan sessions that develop the skills, knowledge, and behaviours of the learners.
  • Provide insightful written and verbal feedback to support continuous improvement.
  • Keep accurate record of each learner journey on systems, recording engagement, outcomes, and attendance.
  • Manage own diary, attend team meetings, and complete all paperwork in a timely and accurate manner.
Qualifications & Skills for the Customer Service Tutor
  • Experience in coaching and delivery to a wide variety of learners.
  • Teaching Qualification (PTLLS, Award in Education and Training, PGCE or equivalent)
  • Assessor Qualification (TAQA, CAVA, A1 or equivalent)
  • Functional Skills Level 2
  • Vocational experience within Retail and Customer Service
This position is being managed by Pertemps Work Based Learning and Skills. For more information please contact: Keywords: Tutor, Skills Coach, Learning Coach, Talent Coach, Customer Service Tutor, Retail Tutor

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