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Collections & House Officer

Job LocationChesterfield
EducationNot Mentioned
Salary21,684 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Summary Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on. What its like to work here Hardwick has something for everyone. An impressive Elizabethan masterpiece, witha world-class collection of textiles, paintings and furniture, beautiful gardens, and a working flour mill, all in a heritage listed estate.Were passionateabout caring for this wonderful property and visitors are at the heart of all we do. Were a busy, driven team, who likes a challenge. We collaborate with each other and thewider property to engage,share our stories and provide exceptional service. Youll be a member of the collections and house team, reporting to the Senior Collections and House Officer. Youll lead and line manage a team of three Collection Assistants to deliver our ambition as one of the National Trusts Treasure Houses. Therellbe many opportunities to develop within this role including leading conservation and experience projects. What youll be doing Youll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, youll supervise the team responsiblefor implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.Youll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. Youll enjoytelling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here. Who were looking for Youll need to have the following experience:

  • Knowledge of customer care and approaches to optimising visitor enjoyment.
  • Good team player with day to day line management and supervisory skills.
  • Good interpersonal skills enabling relationships to be maintained.
  • Some knowledge and experience of managing costs and expenditure.
  • Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.
The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary
Click here to find out moreabout the benefits we offer to support you.

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