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Lettings Manager

AMR - Specialist Property Recruiters
Job LocationChepstow
EducationNot Mentioned
Salary£28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Role: Lettings ManagerLocation: Chepstow/Wotton Under EdgeSalary: £28K + OTE £30KOur client is a successful independent company with a strong presence in the market. They are dedicated to providing exceptional service to both landlords and contract holders and pride themselves on their professionalism, integrity, and commitment to deliveringexcellent results.This is a full-time role and will be covering Chepstow and surrounding areas and Wotton-under-Edge and surrounding areas.Responsibilities:

  • Oversee the entire lettings process, from initial contact with prospective contract holders to move in and beyond.
  • Conduct market appraisals, listings and accompany viewings
  • Negotiate rental terms and conditions with both contract holders and landlords.
  • Provide accurate advice to clients on rental market trends and legal requirements.
  • Maintain strong relationships with landlords, contract holders, and other stakeholders, delivering excellent customer service at all times.
  • Proactively identify opportunities to expand our lettings portfolio.
  • Stay up-to-date with industry regulations and market trends. Maintaining regular client contact, advising on general market conditions.
  • Overseeing deposit negotiations and releases.
  • Overseeing maintenance requirements and ensuring work is carried out in a timely manner
  • Proactively monitoring customer satisfaction and taking responsibility to maintain continued staff awareness of current best practice.
Staff Management and Training:
  • Supervising and motivating the lettings team, setting and reviewing objectives.
  • Coach, develop and manage staff performance.
Qualifications and Skills:
  • ARLA and Rent Smart Wales qualifications essential
  • Minimum of 2 years of experience in residential lettings, with a proven track record of success.
  • Thorough knowledge of relevant legislation, regulations, and best practices in the lettings industry covering both England and Wales.
  • Excellent communication, negotiation, and interpersonal skills to build rapport with clients and colleagues.
  • Strong organisational and time management abilities, with the capacity to handle multiple tasks and meet deadlines.
  • Self-motivated and target-driven, with a focus on achieving and exceeding performance goals.
  • Proficiency in using relevant industry software and platforms.
  • A valid driving license and access to a vehicle.
What we offer:
  • Competitive Salary and commission scheme
  • Team performance bonus
  • Opportunity for continued professional development and career growth
  • 25 days holidays plus bank holidays
  • Employee assistance scheme
  • Eye care voucher scheme
  • Life cover at 4 times salary
  • Free parking
  • Flexibility of work location

Keyskills :
Lettings and Property ManagementMonmouthshire

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