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| Job Location | Cheadle |
| Education | Not Mentioned |
| Salary | £20,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: Service Desk EngineerLocation: CheadleJob Type: Permanant Salary: £20,000 - £25,000About Our ClientOur client, an esteemed IT Managed Service Provider with over 12 years of experience, has been supporting businesses across various industries in the northwest of the UK. Their unwavering commitment to building strong client relationships and deliveringtop-notch customer service has resulted in exceptional growth and client retention. Located in Cheadle, near Cheadle Village, they are currently seeking a seasoned Service Desk Engineer to join their dynamic team during this exciting phase of expansion.Job DescriptionAs a dedicated Service Desk Engineer, you will directly engage with end-users, managing incidents and requests from initiation to resolution. Your responsibilities will include meeting service level targets, ensuring customer satisfaction, and maintainingclear communication with clients regarding progress. The role demands strong organisational skills to effectively handle a busy workload.Working closely with Microsoft Windows operating systems, applications, and M365 solutions, this position offers exposure to diverse technologies and client environments, providing ample opportunities for hands-on experience and professional development.The primary focus is to enhance the team with an adept, experienced, and customer-centric engineer, contributing to the clients ongoing success.Requirements