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Customer Service Advisor

Job LocationCheadle
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Advisor (this is not a call centre environment)CheadleCirca £24,000 basic2 days a week working from home (3 days office)Monday to Friday 9-5, no weekends or evenings!An outstanding benefits package (read on for more details)Any Customer Service Advisors out there, that love working with customers but just don’t feel valued where you areDo you provide a first class service to your customers, but just feel you should be rewarded to the same levelI can genuinely say that my client based in Cheadle, an amazing International company has the BEST benefits package, training & career development program and most AMAZING offices with so many facilities for you to use, that I have EVER SEEN!They have won numerous awards over the years… including best company to work for, and every year they just get better. Their mission is to be not only the leader in their field but also have an unrivalled package, culture and career progression for theirstaff.They have a number of specialist products and services on offer, at the heart of every one of them is their customers!This role is a phone based customer service role which in a nutshell will involve:

  • Email queries- responding to these queries professional and calling all customers to provide full updates
  • Phone based consultations with customer to understand their situation
  • Providing a satisfactory resolution to all enquiries
  • Updating system accurately, working within a regulated environment
  • Your calls can often be complex and varied in nature, and require someone who genuinely cares about the best outcome for their customer
As standard their Customer Services Advisors get:
  • A great basic salary
  • Hybrid working
  • Regular pay reviews
  • Career development and progression
  • 33 days holidays inc. bank hols
  • Incredible offices with everything you could ever want for! including staff restaurant, games consoles and gym… and much, much more
Apply today and we can tell you even more about this amazing company in Chealder and your new role as Customer Service Advisor...

Keyskills :
AdvisorCallsCustomer Service

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