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Job LocationChatham
EducationNot Mentioned
Salary13,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

What its like being an IT Support ApprenticeThis opportunity will allow you to develop, through study and "on the job" experience, the knowledge, and skills necessary to be a valuable School IT Technician and in doing so support our efforts to deliver an outstanding IT support service to our Staffand Students.Based at the school, no two days are the same as an IT support technician. Under the instruction and guidance of the IT Learning Manager youll spend time between supporting school users to meet the academic, pastoral, and administration needs and the installationand maintenance of required software. Duties include:

  • Incident, Request and Problem Management
  • Ensure that all IT Support needs are logged correctly on the Service Management system.
  • Re-route or escalate IT support tickets to the appropriate team or person
  • Assist, where appropriate, in efforts to resolve IT support tickets within the SLA
What could the future look likeSt John Fisher Catholic Comprehensive School are committed to developing emerging talent. Individuals can use the apprenticeship plans to jumpstart a successful career in a skilled industry through on-the-job training and online study. Our goal is to transformyou into a fully competent technician, by building a solid foundation of skills, nurturing your passion to become a well rounded member of the team.The PackageAt Tiro, we make great things happen for people. And that starts with you. In this role youll receive:
  • Starting salary of £13,000 (please note this is a full-time role, with holiday expected to be taken during school holidays, with minor exceptions)
  • 25 days annual leave plus bank holidays
  • Workings hours are 37 hours per week (8.30 - 4.30, Mon - Thurs, 8-4 Fri) 30 min lunch break.
  • Free Tea & Coffee
  • Regular training and CPD opportunities
Please note a DBS check will be required before starting and applicants must be 18+ for work insurance purposes.

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