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| Job Location | Chatham |
| Education | Not Mentioned |
| Salary | £22,000 - £26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Service Co-ordinatorMedway ME4 6DUFree Parking - Close to public transport linksHours of work between 8am and 6pm (37 hour week) - free parking on siteNetbox Recruitment Ltd are working in partnership with a Medway based employer who are looking to attract a Customer Service Administrator to join their fast paced team.Coordinating engineer call outs you will be responsible for handling them from cradle to grave.Taking inbound calls from customers in an reactive situationAdding all details onto the company CRMScheduling and booking in jobs on a geographical basisLiaising with engineers and arranging onsite accessChecking all paperwork, raising quotations and purchase ordersThe role of a Customer Service Administrator will require the following skills-The ability to deliver great Customer service over the phone and via emailA calm and composed manner, this environment is busy, fast paced and demandingExcellent attention to detail and a methodical approachA passion for problem solving and an ability to prioritise and co-ordinateCandidates considered from any environment where scheduling of engineers has been a priority - Housing associations, facilities management, security and alarms, Airconditioning etcInterviews available immediately, social distancing rules are being observed there will be a varied introduction to the company both onsite and working from home.Contact Sarah Gilbertson Director on Option 2