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Support Analyst

Talent Analytix
Job LocationCentral London
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Support AnalystCentral London£35k - £40k per annum plus excellent benefits including season ticket loanAre you looking for a new challenge Enjoy solving problems and helping C-Level customersThis Support Analyst position could be for you!Our client, a professional services organisation supporting over a 100 private equity companies both UK and overseas, are currently recruiting a Support Analyst to join their team in Central London.As a Support Analyst you will report into the Business Consultant and assisting with administration of their Intralink portal helping customers access sensitive documents. You will be liaising with customers such as Investors, Fund Administrators and Venture Capitalist etc.Responsibilities: -

  • Support, monitor and gain permission for changes were necessary
  • Report generation for downstream users and systems
  • Creation and testing of funds
  • User administration of Intralinks
  • Support of the Intralink application
  • Maintain CRM
  • Document management/distribution
    • Technical Skills: -
  • Strong Microsoft Office including VBA skills
  • Intralinks experience would be advantageous
  • 3+ years’ experience within a technical support role (first/second line)
  • 3+ years’ experience of either legal/funds/investment service advantages
    • Hours & Package Details: -Hours and package details
  • Monday to Friday with occasional evening/weekends - possible home working
  • £40k per annum
  • Statutory pension
  • Discretionary bonus
  • Season ticket loan
  • Training
  • Career progression
    • To apply please send your CV or call the team at Talent AnalytixTalent Analytix is acting as an Employment Agency in relation to this role. Due to the number of applications received please note that if you do not hear from us within 2 weeks we will not be proceeding with your application. Required skills
  • Customer Support
  • Funds
  • Legal
  • Venture Capital
  • Intralink

    • Keyskills :
    Customer Suppt Funds Legal Venture Capital Intralink

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