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Product Specialist (Moodle)

Digital Health and Care Wales
Job LocationCardiff
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Reed Talent Solutions are currently working alongside Digital Health and Care Wales, we wish to recruit a Product Specialist in Moodle to join our Software Applications teams supporting major National software applications for the NHS in Wales.As a Product Specialist you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and organisational skills to ensure that the application performs to the requirements of its users and clinicians.What youll be doing

  • Provide operational/technical support of the service such as event monitoring, log file maintenance and performance tuning
  • Demonstrate and apply strong knowledge of ITIL service Delivery and Service Support
  • Server configuration including setting up a load balanced environment with file synchronisation
  • Monitor system health and resolve underlying issues
  • Deploy and configure major software releases including Apache, PHP and Moodle
  • Provide server information analysis and reporting metrics
  • Provide expert technical guidance and advice to colleagues and other NHS staff
  • Develop and maintain standard operating procedures and work instructions
What were looking for:
  • Experience of working within a software service delivery and 2nd line support environment is essential for this post.
Experience or knowledge in the following areas would be advantageous:
  • Windows 2008+ including Active Directory
  • Installing and configuring open source solutions in a Windows environment including cloud hosting
  • Installing Moodle in a load balanced configuration
  • Creating test plans and undertaking OAT activities
  • Installation and configuration of DFS or alternative file synchronisation tools
  • Development and execution of scripts for server administration and monitoring/logging (Powershell or similar)
  • Development and execution of SQL scripts/queries
  • Practical experience in monitoring a database and developing database maintenance plans, particularly with SQL server
  • Customer and supplier liaison
We are looking for a highly motivated individual who can quickly learn our systems and respond to a variety of support requirements.This is an excellent opportunity for someone with operational IT skills wishing to work at a national level.There may be a requirement to work as part of an on-call rota covering a 24/7 service.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.We have great benefitsIn return we offer a varied role working as part of a large software development pool. All developers are given access to a MSDN benefits subscription. We also offer staff: -
  • automatic membership of the NHS pension scheme
  • 27 days paid leave plus bank holidays
  • Childcare vouchers and flexible working hours.

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