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Job Location | Cardiff Gate Business Park, Pontprennau |
Education | Not Mentioned |
Salary | £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Liberty has an exciting opportunity for an Operations Team Leader to join our team, based in Cardiff. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £28,000 dependanton experience Plus Benefits.We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, witha strong commitment to value for money services that make a positive difference to people and the communities in which we work.The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.Responsibilities for this Operations Team Leader will include:Manage contract requirements of jobsManage and develop a team of Works Coordinators to meet service delivery demands, expectations and timescalesManage any escalated calls providing efficient and flexible response to operational issuesIdentify work streams and prioritise workload to ensure work is completed within contractual agreementsSupport management of all business areas by providing analysis and reporting informationMaintain accurate and effective files/ records, including use of computerised systemsAttend meetingsProvide information and attend resource meetings with Managers to ensure correct staffing levels are achievedEnsure processes and procedures are in place, ensuring administrative and planning responsibilities are in order to support the delivery of the support requiredWhat we are looking for in our ideal Operations Team Leader:Previous management experience and valid driver’s license, evidence of continual professional development. High level of IT skills, including Microsoft Office and a full range of administration skills. Experience of operating a computerised data base systemand ability to work to deadlines and prioritise work effectively. Have a good understanding of Health and Safety in the workplace and experience of reporting and presentationsWe offer a range of benefits for a rewarding career including though not limited to: