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Test and Trace Operative

Adversa Recruitment Limited
Job LocationCamden (London Borough)
EducationNot Mentioned
Salary£12.00 - £14.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Adversa Recruitment are working alongside Camden Council. Camden are requiring up to 90 test and trace workers for mass lateral testing.Job Details:The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.Responsibilities & Duties:

  • Ensures social distancing is maintained in subject queueing areas and identifies and asks symptomatic subjects to leave the site
  • Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing
  • Directs subject to available testing stations and then the following completion of swabbing
  • Provide verbal instruction on how to complete self-swabbing
  • Deals with customer queries, and supports customers with accessibility requirements as appropriate
  • Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the day
    • Preferred Experience
  • Experience in a fast-paced, customer-facing environment
  • Experience working with members of the public/patients, preferably including crowd control
  • Experience working at events and leisure & hospitality
    • Desired Skills and Traits
  • Demonstrated strong interpersonal skills - facilitating the ability to give clear and concise instructions
  • Demonstrated ability to work flexibly - providing support across different roles where necessary
  • Strong attention to detail and communication skills
  • Confident using technology (for use of the on-site application)
    • Must be able to thrive in a fast-paced environment and physically stand for several hours. Required skills
  • Customer Service
  • Local Authorities
  • Technology

    • Keyskills :
    Customer Service Local Authities Technology

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