Team Manager Arlington

Job Description

Team Manager (Arlington)We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.Our Development team is friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality service we deliver to all of our customers.We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for- profit organisation that is proud to make a genuine difference to peoples lives, each and every day.Join our Development team as a Team Manager (Arlington).Our Development team sits at the heart of our vision to provide places to call home, with an aim to deliver 5000 homes over ten years. We are responsible for the acquisition, delivery and sales of new-build properties across London and the South East.Were an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.The roleWe have a fantastic opportunity for someone to join us in the position ofTeam Manager.Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businessesin a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence.Salary:£33,000 per annumLocation: Arlington, CamdenYour responsibilities will include:

• Provide line management, supervision and appraisal to support staff within the service.
• Hold day to day responsibility for rota cover and staff deployment.
• Ensure that all staff receive appropriate induction, training and development opportunities.
• Performance management including setting targets, monitoring and taking action to address any performance issues.
• Ensure that residents are supported to sustain their tenancies through effective management of their rent and accommodation charges, safeguarding their accommodation and preparing them for independent living.
• Ensure voids are minimised and the service is accessible and available to all that need it.
• Facilitate and encourage effective customer participation, consultation and feedback within the service.
• Ensure the implementation of the support database and that appropriate records are kept.
• Carry out regular audits of service provision including; health and safety.
• Liaise effectively with partner agencies and stakeholders to ensure referrals and assessment issues are dealt with in a timely fashion, and service utilisation is maximised.
• Work within and monitor the service budget against management accounts.
• Any other duties within the general scope of the post as directed by the Head of Service or other senior managers

What you will need to succeedWe are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.The successful candidate will demonstrate:

Staff management experience

Experience in working in a hostel setting with customers with complex needs and housing sector overall

Knowledge and understanding of up-to-date legislation and government frameworks relevant to the customer group.

Good knowledge of safeguarding procedures for adults and children

Knowledge of resettlement and housing issues for people with support needs including welfare benefitsExperience of working within an ...