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Regional Property Manager

Metropolitan Thames Valley
Job LocationCamden (London Borough)
EducationNot Mentioned
Salary51,775 - 54,500 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

MTVH are recruiting for a Regional Property Manager to oversee a team of Surveyors and Project Support Officer carrying out the management of legal Disrepair cases, Leaseholder Alteration Requests, Complaints, Complex Repairs/Renewals, Majorvoids across the MTVH stock in North London.You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties and monitor and provide reports on performance for all KPIs with commentary to support.Salary banding for this role is £51,775.00 - £54,500.00 per annumTo meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made.What youll need to succeed

  • Strong leadership skills and background in managing a team working on Complex repairs
  • Experience of Contract Management essential
  • Proven competency with building pathology
  • History of dealing with customers from different backgrounds, and delivering a positive and transparent service
  • Experience of analysing customer feedback to achieve service improvements
  • Attention to detail and accuracy in reporting
  • Experience of working with external stakeholders
  • Experience of dealing with customers and responding to customer enquiries on the phone and in writing
  • Strong Leadership skills and the ability to manage a varied and demanding workforce
  • A self-starter who isnt afraid of challenge
Desirable
  • Housing Experience or working in a related field
Must have car and business insurance.Whats in it for youOur benefits include:-
  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional Beliefs day once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit - interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation
Our promiseHere at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and developall of our diverse employees and the communities that we serve.We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusivebehaviours and to be mindful of their own and others wellbeing.Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

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