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Operations Specialist German Speaking

Quandoo
Job LocationCamden (London Borough)
EducationNot Mentioned
Salary£21,500 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Quandoo is the fastest-growing real-time reservations platform for restaurants. As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservations management system that digitalizes a restaurant’s inventory and makes it accessible in real-time from web and mobile channels.Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand. Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at theirrestaurant of choice.With just a few clicks diners select from a wide range of local favourites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points. Job Description

  • Uploading new and maintaining existing accounts to the Quandoo system
  • Helping to manage the Quandoo Reservation system
  • Working alongside the Sales, Partner Management and Finance Departments
  • Creating reports as required
  • Liaising with internal and external stakeholders on a daily basis and provide the best customer service to customers via email and over the phone
  • Accurately represent Quandoo’s business services from a business, operational and technical perspective to existing customers
  • Keep up with the trends and practices in the industry
    • Qualifications Ideally we are looking for someone who is a recent graduate, with a background in a sales support or customer service/facing role who is looking for an entry-level role. A background in operations is not essential.What is importance to us is your attitude. We are looking for people who are:
  • Outgoing - you love talking and helping people whether its your colleagues or customers
  • Driven
  • Intelligent with a willingness and hunger to learn
  • Ambitious - Our goal is to be the number company in the world for Restaurant reservations and management systems and we need people who can match the ambitions of the company
  • Interest in technology and restaurants is a big bonus for us
  • It is not essential to have specific experience in a previous role like this. We are looking for people with a passion for customer service and enjoy a challenge!
    • Additional information We have big and ambitious growth plans for 2021 as well as rolling out new technology for our system. We are offering a new and exciting opportunity with a global commerce platform. We are leading the way in technology based reservations, bookings and table management, and you will play a crucial role in our organisations growth and ultimately benefit from our success and expansion. Required skills
  • Account Manager
  • Customer Service
  • German
  • Restaurants
  • Phone Skills

    • Keyskills :
    Account Manager Customer Service German Restaurants Phone Skills

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