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Remote Import Administrator

Office Angels
Job LocationCambridgeshire
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Where: Fully Remote RoleJob Title: Import AdministratorType: Full time / Ad-hoc, out of hours, on-call duties on weekdays and weekends.Salary: Up to £25k DOEMain Purpose of Job:To fulfil all operational requirements involved in ensuring timely customs clearance and delivery of the clients Imports to the UK. Compliant submission of customs entries to customs either directly or through approved 3rd party customs brokers. Provideconsistent and reliable customer service, to all clients customers and offices alike. To deliver the highest quality service in our industry by ensuring all imports are managed in the most efficient, safest, and cost-effective way.Key Responsibilities:

  • Collation of import Pre-Alerts including paperwork checks.
  • Monitoring all imports to ensure they are stored correctly and in accordance with the temperature requirements of the product.
  • Interaction with the airline handling agents to arrange repack / intervention when necessary to maintain temperature validation.
  • Assisting the import team to guarantee that delivery of all imports take place within customer expected timescales and in the most cost-effective way using the correct transport options available.
  • Ensure clients internal system is updated frequently when each milestone is reached.
  • Ensuring all delivery costs are updated once costs have been advised.
  • Ensuring any filing is up to date.
  • Provide the customers with regular, accurate and timely updates on shipment status.
  • Ensure correct and timely completion of all after shipment tasks, including but not limited to:-
*Retrieving temperature monitor data and returning this to the client.*Arranging return logistics for clients or Customer reusable packaging.
  • Build positive working relationships with internal stakeholders and work pro-actively with other teams in the UK and all global locations to deliver excellent customer service.
  • To comprehend, comply with, implement, and take your responsible part in all security policies, procedures, and manuals applicable to your site.
Essential Skills
  • Previous experience working in an administrative role within an Air Import department.
  • Attention to detail.
  • Positive can do attitude.
  • Exceptional customer service skills.
  • Effective and polite communication skills, both verbal and written.
  • Team player with the ability to work on own, without supervision, and as part of a team.
  • Highly self-organised, able to plan and prioritise workload to meet deadlines.
  • Excellent problem-solving skills and will manage issues through to resolution.
  • Ability to create and develop relationships within the airport arena.
  • Ability to identify areas for improvement and suggest opportunities for positive change.
  • Analytical skills.
Desired Skills
  • Customs Entry submissions using Sequoia or equivalent.
  • Pharmaceutical industry experience, ideally within logistics or related area
  • Experience in collection and delivery of high importance, time-critical shipments
Key Competencies:
  • Accuracy
  • Reliability
  • Compliance
  • Attention to detail
  • Thoroughness
  • Problem Solving
  • Integrity
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels.Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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