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IT Support Technician

Job LocationCambridgeshire
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

A Cambridge based software and hardware provider are looking for an IT Support Technician to join their small IT team. This is a great opportunity for someone looking to take the next step in their career and get exposure to a wide variety of IT issues andtechnologies.Theyre looking for a highly technical individual and a keen problem solver. Due to the structure of the team, youll be providing support through the helpdesk and at both desktop and server levels.What youll get involved with:

  • Support staff through various channels - Phone and online chat
  • Keep incidents updated using the IT ticketing system
  • Get involved with ad hoc project work
  • Maintain and support core infrastructure and systems
  • Respond to network and system alerts, minimising downtime
  • Purchase and commission new IT equipment and software
  • Occasionally travel to other sites to support staff and physical infrastructure
What youll need:
  • Proven troubleshooting experience with Microsoft OS
  • Experience with Windows Server, deployments and troubleshooting
  • Basic understanding of server infrastructure services
    • DNS
    • DHCP
    • GPO
  • Working knowledge of O365
  • Awareness or ideally knowledge of VMware and Azure
What youll get in return:
  • Competitive salary
  • 9% pension scheme
  • Private medical for you and your family
  • Profit share scheme
  • Free parking
  • Perkbox scheme
  • Free breakfasts and fruit
To hear more about this fantastic opportunity, please contact Ashley at The ONE Group

Keyskills :
IT SupportDesktop Support2nd Line SupportIT TechnicianSysAdmin

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