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3rd Line Infrastructure Engineer

Job LocationCambridgeshire
EducationNot Mentioned
Salary45,000 - 60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Senior Infrastructure Engineer - Virtualisation / Cloud£45,000-50,000 + on-call + bonus + benefits (Circa £60k)Huntingdon, CambridgeshireWe are working with a growing IT Managed Services organisation who are looking to expand their team with an experienced senior infrastructure engineer to provide BAU 3rd level support and infrastructure project work.Key responsibilities

  • Part of a well-established Operational Support team - providing BAU level 3 technical support
  • Be the escalation point for the 2nd line team
  • Opportunity to work on complex technical projects
  • Client Focused with good communication and documentation skills.
  • Good Analytical and troubleshooting skills i.e. can own and run an issue with minimal intervention from others ensuring all relevant parties are informed in a timely manner.
  • Owning, tracking and resolving support tickets related to incidents, problems, and changes
Technical requirements
  • Previous experience working in a 3rd Line support capacity - ideally in an SLA environment
  • Experience supporting some of the following technologies;
    • Windows Server, Exchange, Active Directory, Office 365, MS SQL 2012-2016
    • Experience with Microsoft Cloud technologies - Azure, O365
    • VMware ESXi / vSphere
    • Hyper-V
    • Linux OS
    • HP & VEEAM Backup Solutions
  • Knowledge of monitoring alerting, logging and status messages. Maintenance tasks i.e. reviewing backups and patching systems
  • Previous experience working for a managed services provider (desirable)
Salary on offer is £45-50,000 + on-call + bonus + benefitsLooking to move ASAPJack Bannister - IT Recruitment Consultant- -Key Words:3rd Line Support - Infrastructure Engineer - Senior Infrastructure Engineer - Senior Support Engineer - Senior Systems Engineer - Server Engineer - Azure - VMware - Wintel - Windows - Backup - Managed Services - Cloud - Hyper-V

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