Receptionist/Business Support Administrator

Job Description

We have a wonderful opportunity to join a leading firm based in Cambridge City Centre, who are looking for a Receptionist/Business Support Administrator. Our client is really open minded, so applications are welcome from apprentices looking for their firstoffice-based opportunity, as well as those with previous experience in a similar role, looking to work in a professional, grown-up working environment.As the Receptionist/Business Support Administrator, your role is to ensure the smooth running of the reception area, providing a first-class front of house service to all clients and external visitors both over the phone and in person. You will also provideadministrative support to members of the team across a variety of functions, including general administration and data management. For more experienced applicants, there will be the opportunity to take on more senior responsibilities including data compilationand report writing, supplier negotiations and coordinating company events.This is a full-time role, working 37.5 hours per week and you will be based in the office full-time. There is parking available, but it is offered on a first come first served basis.Key Duties:

• Answering the telephone, transferring calls, taking messages as appropriate
• Welcoming all visitors, ensuring they sign in and out and directing them appropriately
• Notifying employees of visitors’ arrival
• Offering/making refreshments
• Opening, scanning and distribution of incoming post and action per Account Manager instruction
• Scanning and dealing with outgoing post, including arranging couriers
• Check and complete delivery log for all tracked/signed for mail
• Enter disbursements into database for client post and courier costs
• Printing and binding of documents as requested
• Coordinating off-site archiving - arranging for return of documents or sending them into archive, maintaining a records of where documents are within the system
• Processing card payments as required
• Setting up meetings, ensuring rooms are booked, diaries are updated and any required paperwork is prepared
• Preparing log of meetings for the following day to ensure rooms are booked, and others are aware of visitors
• Scanning documents as requested and saving to the document management system
• Data entry into systems as requested, including updating client details
• Purchase of consumables (stationery, refreshments, business cards, facilities)
• Carry out weekly Fire Alarm tests and maintain/update log

The successful candidate will be able to demonstrate:

• Previous experience in a similar or customer service-based role
• Previous use of a switchboard/cloud-based telephone systems
• Customer focus; providing a welcoming and friendly environment both in person and on the phone
• Excellent written and verbal communication skills
• Excellent IT Skills with competency in MS Office and navigating databases to extract information
• Good organisational skills
• An eye for detail and accuracy
• Proactive and can-do attitude
• Confident, professional and business like; willing to take responsibility and accountability
• Ability to prioritise workload and meet deadlines
• Ability to work independently as well as part of a team
• Interested in continual learning and professional development

To ApplyPlease send a covering letter together with a copy of your CV in MS Word