Product Support Production Manager

Job Description

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.£32,100-£41,700OCR Product Support is looking for a Teaching Resources Production Manager to join our small friendly team, working on one of our key projects. Youll manage the migration of content for OCRs new teacher support website, Teach Cambridge, ensuring we meet project deadlines and deliver excellent services for our customers. Youll be line managing one administrator. This is a great opportunity for a content production manager to be part of a fast-paced and customer-focusedproject.The Role

• Managing the migration of resources and related support materials for OCRs new teacher support website to project timelines, including defining processes and tasks, raising commissions, and setting deadlines in line with overall resource requirements.
• Line managing an administrator to deliver the programme according to project priorities.
• Working with colleagues across the business to define full briefs for specific content migration requirements, resolving questions and issues and adapting the migration process accordingly.
• Managing the process of delivering the conversion of online delivery guides and other associated materials into new compatible formats.
• Considering and responding to team capacity and capability limitations, sourcing and working with external suppliers/contractors for work that is outside the capacity or capabilities of the in-house team.
• Providing real time data on all allocated content migration and project planning activities.
• Reviewing the project ongoing, to see that that any lessons learned are shared accordingly, and continuous improvement is built into project processes and final BAU.

About youQualifications

• Minimum GCSE English & Maths C grade or above (or equivalent)
• A degree-level qualification (desirable)
• Project Management (desirable)

Skills

• Excellent IT skills - MS Word and MS Excel skills are essential, understanding of MS Access is desirable
• Excellent standard of written English
• Managing and influencing non-reports
• Clear thinking
• Problem solving
• Very strong attention to detail

Experience

• Project Management (preferably within the education sector)
• Line management
• Publishing production and/or content management
• Using CMS (preferably Tridion) to upload/manage online content
• Behaviours Excellent people skills
• Ability to work constructively with others
• Flexible attitude towards tasks and taking on new tasks
• Ability to use initiative
• Resilient, motivated and enthusiastic
• Ability to work autonomously and also as part of a team

BenefitsIn addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:

• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual performance related bonus and increases (discretionary)
• Employee discount and cash back scheme at 2,500 retailers
• Cycle scheme
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

The closing date for applications is 3 January and interviews are scheduled to take place in the week commencing 10 January 2022.To apply, please upload your CV and covering letter to our website. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where its safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardlessof demographiccharacteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and its part of how we achieve our purpose: to contribute to society through the pursuitof education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.To enable an environment which ourpeople can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. Thats why from day one everyone atCambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.

Keyskills :
Communication SkillsContent ManagementData ManagementOrganisational SkillsProduct Management