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IT Support Engineer

Job LocationCambridge
EducationNot Mentioned
Salary32,000 - 38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client is currently working on cutting edge technology within the medical space based in Cambridge. They are looking for an IT Support Engineer with previous 1st/2nd line support experience in a rapidly growing and innovative environment. The role isa great opportunity to utilise previous skills but also new skills where required.Responsibilities

  • Respond and diagnose a variety or IT service desk requests both in person and remotely.
  • Provide support to new starters and get colleagues up to speed with CMR IT systems.
  • Maintain hardware Laptops, Pcs, and mobile devices
  • Ensure best practices are always adhered to.
  • Being versatile and adapting to a fast-paced environment to ensure team objectives are completed
  • Able to work independently to complete tasks
Essentials
  • Provide support to windows 10 and MacOS devices
  • Maintain existing hardware
  • Knowledge Office365, SharePoint and cloud-based technologies is beneficial
  • Desirably any knowledge of Jira, confluence and salesforce would be a bonus
  • Experience troubleshooting networks (DHCP,DNS)
In Return
  • Above market salary package
  • Private healthcare and bonus scheme
  • Opportunity to learn in a great working environment
For further information, please contact Jenny Saban in our Cambridge office

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