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Customer Care Coordinator

Job LocationCambridge
EducationNot Mentioned
Salary24,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Job Title: Customer Care Co-ordinatorTerm: Temp to permLocation: Cambourne, CambridgeshirePay rate: Up to £28,000paHours: Monday to Friday 9-5pmWe are recruiting for a Customer Care Co-ordinator to join an ever-expanding company in Cambourne. We are looking for someone that can go over and above whats expected of them to offer excellent customer service. This will initially start as a temporarycontract with a view for it to become a permanent role within 3 months.Key Responsibilities:

  • To carry out any reasonable tasks in accordance with operational needs as requested by your managers
  • To be first port of call for customers and to deal with their enquiries efficiently and professionally
  • To log details of any contra-charges to be made with the Customer Care Manager
  • Chase contractors to ensures works are completed in a timely manner
  • To have read, always understood and comply with Company Policy and Customer Care Procedures
  • Ensure calls and emails that are received in the Department are answered professionally. Ensuring that everything is logged correctly on the companys database
  • To always represent the company to the highest standard
We would love to speak to candidates with the following skills and attributes:
  • Ability to prioritise workload
  • Ability to communicate at all levels
  • Proficient in Microsoft Office
  • Ability to work on your own or as part of a team
  • Professional and organised
  • Confident telephone and message taking manner
  • Flexible and approachable
  • Works well under pressure
  • Desire to strive to get results
Benefits of Becoming An Office Angels Temp
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
Next steps If youre interested in this position and have the skills and attributes listed above, then please apply today.For more information then please call Jemma on or emailOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels.Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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