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ClusterManager

Job LocationCambridge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who are we The Floor Room is a new and exciting offering created to make the process of buying flooring as enjoyable and inspirational as possible.It is a space to encourage creativity and fun, whilst placing our customers aspirations at the centre of the experience, allowing their creative ideas to become a reality. We provide a customer experience like no other, creating a truly immersive and excitingway to shop for all your flooring needs.In joining the floor room family, you will join a well connected and collaborative team who will be inspired to work hard whilst having fun! This will be a progressive and entrepreneurial environment where you feel empowered to be your authentic self.You will be assigned to a home store (Cambridge) but will also be responsible for managing the following stores in your cluster;NottinghamSollihulLeicesterMilton KeynesThe Position We currently have a number of exciting opportunities for Cluster Managers to join the floor room family across a number of locations in the UK.As a Cluster Manager, you will be responsible for managing multiple stores in a designated area, driving sales growth and ensuring exceptional customer service.Key responsibilities:

  • Recruit, train and develop a high performing team of Team Leaders and Flooring Consultants
  • Ensure exceptional customer service is delivered in all stores, whilst consistently improving the customer experience
  • Develop and implement effective sales and marketing strategies to drive footfall and increase sales
  • Analyse sales data and monitor performance, identifying areas for improvement and implementing any action plans
  • To ensure compliance with company policies and procedures across stores
The PersonThe successful candidate will meet the following criteria:
  • You will have proven experience in a similar role, managing multiple stores in a high-end luxury sector
  • Strong leadership and people management skills, with the ability to manage and motivate and develop a team
  • Must have excellent communication and interpersonal skills with the ability to build strong relationships with customers and colleagues
  • Results driven and commercially focused, with a track record of achieving sales targets and driving growth.
  • You will be analytical, and data driven and able to use this to inform decision making
BenefitsWhy work for us This is an exciting opportunity to play a crucial part in contributing to the ongoing success and continued growth ofthe floor roombrand.You will join a brand that feels like a strong family unit and work in a fast-paced retail environment where you feel inspired to be your best and where you enjoy what you do!
  • 22 days holiday plus bank holidays
  • Competitive salary & bonus scheme
  • Retail discount
  • Cycle 2 work scheme
  • Digital GP service
  • Holiday trading
  • Pension scheme
  • Heath cash plan
  • Life assurance
  • Give as you earn

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