Assurance Team Lead

Job Description

Assurance Team Lead Location: CambridgeParking: No parking provision on site, good bus and Park and Ride provision nearby and on-site cycle parking is available.Job Type: TemporaryDuration of booking: This is a temporary expected to be for 12 weeks and may be longerProposed start date: ASAPSector: HealthcareBase: HospitalBand: 4Pay Rates: £11.20 - £12.30 paye per hour£12.20 - £13.30 paye inclusive of holiday pay per hour£13.20 - £14.30 umbrella per hourWorking Days and Hours: Monday to Friday 9am to 5pmJob SummaryTo line manage the Assurance team and ensure that Trust and business pre-employment, immunisations and health surveillance programs are coordinated fully and effectively.To support the Development Officer in ensuring the departments administration runs effectively and efficiently and ensure the bespoke Occupational Health systems data is maintained to a high standard to allow for accurate reporting and to ensure informationis processed in accordance with Trust policies and procedures.Keydutiesandresponsibilities:

• To be the line manager of the Assurance Team, taking active daily operational control and support of the teams activities.
• Identify and assess training needs within team, tackle them ad hoc, organize relevant sessions or escalate to the Office Manager where appropriate.
• Ensure Team is working closely and constructively with other admin and clinical teams in the department.
• Support team with personal development and undertake reviews and yearly appraisals.
• Provide an escalation point for queries that are of a sensitive nature or require additional senior input.
• Support the recruitment process of new staff, including shortlisting, interviewing, local induction training, liaising with IT for access rights within good time of a member of staff starting and organizing a comprehensive training program.
• Act as Team Leader for other Clients Health at Work Teams during periods of absence and holiday.
• Support the Development Officer and Head of Service with the implementation and improvement of core modules of our bespoke Occupational Health system including regular liaison with the software supplier and the departments users.
• Assist in designing training and process materials for system users.
• Support the roll-out of new applications/modules.
• Setting up new user accounts and profiles and dealing with password issues.
• To investigate routine system enquiries and queries from staff and provide assistance and advice as required.
• Testing and evaluating new technology
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing many open cases at one time
• Regular update and maintenance of OH Intranet page on Connect for anything related to assurance.
• Maintain good working relationships with the departments clinical team.
• To ensure that all interactions and work is in accordance with the Trusts values: Together - safe, kind, excellent.
• Assist with any queries with the Assurance Team and provide regular input of immunization, health surveillance and preemployment data onto OH database to maintain skills and assist processing work during peak times.
• The post holder should be fully conversant of Trust IT and records management policies.
• Produce reports as and when requested on key performance indicators for your team for both Trust and business clients.
• Produce ad hoc reports for Trust committees and development where needed.

Keyskills :
NHSAdministration