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Customer Service Co-ordinator

SF Recruitment
Job LocationBurton-on-Trent
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SF Recruitment is currently recruiting for a Customer Service Co-ordinator to be based with one of our key clients in Burton. The role is on a full-time, permanent basis working Monday to Thursday 9-5 and Friday 9-4pm. The role will be fully office based.Our client our a leading supplier within the Construction industry, so previous experience from a construction or merchant background would be hugely advantageous. Typical duties will include:

  • Develop professional relationships with internal and external customers and provide high levels of customer service at all times
  • Take equipment hire and sales enquiries via telephone and/or email from internal (Sales team members) and external customers
  • Arrange the on and off hire of equipment as requested by customers
  • Check availability of equipment from within stockholding and/or supply chain
  • Check availability of transport to meet delivery and collection requirements as requested by customers and/or propose alternatives where necessary
  • Process on hire and sale orders through the Companys computer system
  • Ensure that all project documentation is completed in a timely manner and up to date with a high level of attention to detail / accuracy at all times
  • Take ownership of and deal with / resolve customer queries in a professional manner
  • Pro-actively promote the company at all times
  • Communicate effectively with other colleagues to ensure high levels of customer service are maintained at all times
This is a great opportunity for someone who is passionate about customer service and takes pride in delivering the utmost service. You should have excellent communication skills alongside administration skills and most definitely be willing and open to learn!Relevant industry experience would be beneficial.

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