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Account Executive (Italian Speaking)

Job LocationBurton-on-Trent
EducationNot Mentioned
Salary£26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Summary of an Account ExecutivePrimary point of direct contact for communication with the Clients customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing customer needs and providing information and support for the range of client products to assigned customeraccounts. Ensure all enquiries and orders are processed accurately following set systems and processes.Key Responsibilities of an Account ExecutiveHandling a range of customer accounts within a customer service environment, using knowledge and skills gained through training to handle the customer efficiently and effectively. Customers may be a mix of inbound telephone calls, outbound telephone calls,emails, or faxes. The Account Executive will be trained on a range of services, dependent on individual skill sets and business needs. A flexible approach is required as services may be subject to change. Delivering class-leading advice and service to a rangeof global customers within the Customer Service department.Key Competencies of an Account Executive

  • Fluent language ability in Italian is essential
  • Demonstrable experience of working in a Customer service environment
  • Excellent communication skills with a customer centric focus
  • Outbound calling capabilities
  • Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage
Benefits
  • 27 days holiday plus 8 bank holidays
  • Pension contributions 4.5% matched
  • Life assurance 4 x annual salary
  • Independent financial advice service
  • Enhanced Employee Assistance Programme
  • Shopping discounts with retailers
  • Long service awards
  • Recognition scheme & employee of the year awards
  • 5% discretionary bonus
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore giveus consent to contact you.Consultant: Danielle Godbold

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