London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Burton-on-Trent |
Education | Not Mentioned |
Salary | 20,000 - 26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
I am currently recruiting on behalf of an end - user based in Burton - on - Trent (the role will be a mix of home and office based) who are looking for a 2nd Line Support Desk Analyst on a permanent basis. Please see below for more information of what myclient is looking for:Key Responsibilities:Provide an effective escalation point for all IT support queries ensuring tickets are handled and resolved or reassigned as quickly and efficiently as possible. This will require working with 1st line, 3rd line support teams as well as third-parties to resolvein depth technical incidents escalated from 1st line support whilst also ensuring fixes and any knowledge gained is shared with the Service Desk. Support, install and configure end user IT systems, printers and third-party software for business employees.