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Customer Support Coordinator

The Caraires Consultancy
Job LocationBruntingthorpe
EducationNot Mentioned
Salary£17,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client, one of the leaders in Automotive solutions is looking for a Customer Support Coordinator to join their PDI team on a temporary to permanent basis.Immediate startMonday to Friday 9am-530pmTemp to perm£17,500paKey responsibilities-

  • Responsible for your portfolio management with complex customers ensuring attention to detail and accuracy is maintained.
  • Efficient and accurate filing of vehicle documents and all relevant administration is completed.
  • Responsible for booking in units at multiple Vehicle solutions locations.
  • Responsible for using multiple external customers databases and systems
  • Liaison with the relevant Account Managers / Account Directors for each account, to give feedback on administrative processes and ongoing customer experience, so that AMs and ADs have useful information for customer review meetings
  • Deal with multiple Vehicle solutions sites and auction sites ensuring smooth transition of units to sale.
  • Support review meetings if necessary and ensure you are equipped to contribute and support the meetings
    • Ideal candidates will have-
  • Experience within a customer facing role with the ability to resolve customer queries and complaints to a mutual satisfaction
  • Excellent interpersonal and communication skills both verbal and written.
  • A keen eye for detail and accurate data entry skills
  • Strong administration skills
    • If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.Working through Caraires...(1) We pay the same hourly rate as your permanent equivalent from day one.(2) We pay 2% employer contribution towards your pension rising to 3% from beginning of April 2019.(3) We pay annual leave as you accrue it from day one.(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.(7) We will deliver seasonal gifts as a token of recognition for your hard work.Like us on Facebook!The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.To view our Privacy policy please log on to our website.

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