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Customer Admin Coordinator

The Caraires Consultancy
Job LocationBruntingthorpe
EducationNot Mentioned
Salary10.76 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Monday - Friday 9:00 - 17:30*Transport Essential due to village location*Our client based in Bruntingthorpe is looking for a customer support coordinator, to oversee a growing portfolio of Vehicle Solutions customer accounts ensuring these are administered and managed effectively and in line with agreed SLAs.The Key Responsibilities

  • Responsible for your portfolio management, ensuring attention to detail and accuracy is maintained.
  • Data entry
  • Responsible for booking in units at multiple Vehicle solutions locations.
  • Responsible for using multiple external customers databases and systems.
  • Liaising with different departments within the business.
The Ideal Candidate
  • Enjoys working within a process driven organisation.
  • Experience within a customer facing role who is a good problem solver.
  • Excellent customer service skills
  • Manage the customer handover experience on site
  • Strong administration skills
  • A keen eye for detail and accurate data entry skills
  • Excellent communication skills both verbal and written.
  • Able to use your initiative and be flexible, reacting to change quickly and effectively
  • Able to work as part of a team to ensure successful delivery of a sale
  • Strong organisational skills, happy working in a pressurised environment
__________________________________________________________________Please call for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.To view our Privacy policy please see our websiteBenefits of working through The Caraires Consultancy:(1) We pay the same hourly rate as your permanent equivalent from day one.(2) We pay 3% employer contribution towards your pension.(3) We pay annual leave as you accrue it from day one.(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.(6) Employee of the month: You could win a monthly prize if youre nominated by your line manager.(7) We will deliver seasonal gifts as a token of recognition for your hard work.

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