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Sales Order Assistant - Retail division

First Grade International Ltd
Job LocationBromsgrove
EducationNot Mentioned
Salary22,000 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

We have a vacancy for a hands-on customer service sales order assistant reporting to our Sales Liaison Manager. This role is office based and part time, Monday - Friday mornings. We can offer some flexibility with the start time and the number of hours perweek which we will discuss at interview. (Salary shown is 37.5 hours FTE rate)Role Purpose:To support our retail divisions growth by managing the end to end sales order process for UK and export retail customers for our Koko Dairy Free range of productsKey Duties and Responsibilities:

  • Processing and invoicing of our UK retail supermarket customers EDI orders
  • Data input of non EDI manual orders, checking pricing and terms are as per the contract. Despatching and invoicing of orders with associated communication with the warehouse and hauliers along with customers and our UK sales team
  • Data input of manual export orders, ensuring adherence to the incoterms and customs related requirements. Checking pricing, terms and stock availability. Despatching and invoicing of orders along with associated communication with the customer, our exportsales team, hauliers and customs agents
  • Resolving customer queries
  • Daily assistance on other admin duties and holiday cover for other members within the sales order team including selecting and despatching product samples weighing up to 10kg
  • Answering incoming calls and dealing with general enquiries

Keyskills :
Flexible ApproachNumerical AbilityAccurate Data EntryPositive Team PlayerMethodical

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