Lawn Technician

Job Description

Lawn TechnicianGroundsperson - Green KeeperAn exciting opportunity to be the first in the door!If you enjoy working outdoors and have a passion for delivering excellent customer service, then you could be the one to help lead us towards our next milestone.Who are weWe are a family run lawn care specialist and member of the UK Lawn Care Association operating from our unit in B61 North Worcestershire.In the 18 months since our humble beginnings, we now service over 200 lawns from small residential homes to larger communal spaces enjoyed by many.Exceptional service is front and centre of our business and is just as important as the lawn treatments themselves.We are passionate about green environmental issues, working towards delivering a more sustainable programme of treatments as well as constantly reviewing business practices.We want to take the next big leap in several directions and we are looking for you to help us get there.What to expect as a Lawn TechnicianOnce your training is complete you may be working on your own or as part of a team.In a typical day will see you attend between 5 to 20 customers in a particular area.Starting with a daily brief, you will then review the equipment and product stock for the day ahead and load the van accordingly.At each visit you will carry out a pre-treatment site review making observations and taking pictures where necessary before delivering the programme of treatments for that day.You will record the completion of works in the tablet provided before returning to base.Where time and experience allow you will also be involved in marketing tasks, equipment cleaning and maintenance and carrying out new customer surveys.Who is our ideal candidate The key attributes we are looking for:

• Someone who has excellent communication and service skills with an exceptional attitude to customer service. We expect a customer to be made to feel comfortable and listened to, given time to discuss their lawn and to help understand with a full and knowledgeableresponse.
• They will enjoy face to face contact with domestic customers.
• They will love the challenge of problem solving and would thrive on achieving good results.
  • An assured communicator to a wide diversity of customers
  • Excellent English both spoken and written
  • Happy working outdoors in the changeable British weather.
  • Enjoy the demands of physical work, which includes loading and unloading machinery and the ability to lift and carry 25kg bags. This isnt expected every day of the year but more often at peak times in Spring and Autumn.
  • Knowledge and experience of using technology. We are a paper free business, and they will have use of a tablet to view the schedule, complete jobs, record notes and take pictures.
  • Pride in their approach, whether it be how they present themselves, the ability to organise their day, being courteous to all around them, being mindful of the values of the business, and the results they deliver each and every time.
  • Environmentally conscious. Working in nature should be working with nature so you must be considerate with your actions to the impact it may have on the natural world.
  • Full clean driving license with a minimum of 1 years driving experience
  • Confident driving a medium size van

An example would be someone who has maybe enjoyed working in a call centre or something similar but doesnt want to sit at a desk and enjoys being outdoors.Beneficial skills:

• PA1/PA6 qualifications
• 1+ years experience working in turf management, as a greenkeeper, groundsperson, or lawn care technician
• Mechanical knowledge of small engine machinery

What we are offering the ideal candidate:

• Salary between £22,033 - £24,913 dependant on qualifications and experience
• 40hrs working week Monday to Friday
• A flexible start or finish time with paid breaks
• Paid overtime if required
• Option of working additional weekends if required
• 28 days holiday plus 10 days throughout Christmas. 38 days in total
• 3 days paid for voluntary work
• Full training will be provided, and qualifications (PA1/PA6) paid for
• Fully branded uniform
• Use of company vehicle
• Tablet with access to scheduling software and knowledge bank
• A programme of free seasonal treatments for your own lawn
• Total support to help you develop with additional training as the business diversifies
• An open-door policy for you to feel empowered to speak openly and without judgement

The application process:We will start responding toCVs week commencing 25thJulyWe hope to employ the successful candidate from 1stSeptember (flexible if notice needs to be provided)If you think you may be the ideal candidate for this exciting role, please submit your CV now.....