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Jewson Customer Service Advisor - Sales

Jewson
Job LocationBromsgrove
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The RoleCustomer Service Advisor - SalesAt Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If youre passionate about working with people, youreable to put your customer first, and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Advisor- Sales.Youll be working for Jewson in BromsgroveJewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to ourcustomers success and you will be working with a team that proactively supports them in every way possible. If you love working with people, youre a good listener and you think you could help our customers feel welcome, then this could be a great opportunityfor you to join our team.RequirementsA Customer Service Advisor - Sales, is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers andtherefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
  • Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
  • Keep the branch looking clean and tidy, to make a great first impression on our customers
  • Maintain stock levels, carrying out regular stock counts
  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
  • Work with colleagues to suggest opportunities for improvement
About UsWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.Legal StatementThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We cant guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Keyskills :
RetailSalesCustomerServiceMerchanting

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