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Workplace Solutions Operations Support

Hargreaves Lansdown plc
Job LocationBristol
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

CAREER DEVELOPMENT PATH: Being a expert or management REPORTING TO: Workplace Operations Team ManagerHere at Hargreaves Lansdown (HL) an opportunity is now open for you to join our Workplace Solutions Operations Team as Operations Support.A large part of your role will be to assist the Anti-Money Laundering (AML) team to verify Hargreaves Lansdowns clients in line with the UK and EU regulations.What youll be doingAs Operations Support, you will be the main point of contact for the Workplace pension, investment and flexible benefit schemes HL provides to employers. You will be working alongside other teams within Workplace to help set up new schemes and look afterthe day-to-day activities of existing work. To give you an idea, you will be responsible for the Anti-Money Laundering verification and reverification, as well as:

  • Maintaining schemes and members records on HLs systems and ensuring our records are up to date
  • Investigating and resolving basic employer and member queries
  • Ensuring Group SIPP contributions are applied to accounts
Full training will be provided for this role.About youWere ideally looking for someone who is familiar with Hargreaves Lansdowns products and services, and experienced in dealing with clients. Were also looking for someone who can demonstrate the following skills:
  • Administration skills with a good knowledge of Microsoft packages, such as Excel, PowerPoint and Outlook. You will be using excel on a day-to-day basis
  • Organised and flexible with a can-do attitude. Youll be comfortable making decisions to prioritise your workload and take responsibility for your own tasks
  • Working with a team and building relationships. You will be collaborating with colleagues such as Scheme Managers and Client Relationship Managers. Youll be a team player who can support your colleagues proactively
Working ScheduleWe have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office once- twice a week. Our working hours are Monday - Friday, 37.5 hours per week. Thisrole will be based in our head office in Bristol, BS1 5HL.Why usHere at HL, were the UKs number 1 investment platform for private investors, based in Bristol. For more than 40 years weve helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. Were steered by core values that promote service, quality, innovation, and opportunity in everything we do.Whats on offer
  • Discretionary annual bonus & annual pay review
  • 25* days holiday plus bank holidays and 1-day additional Christmas closure time
  • Option to purchase an additional 5 days holiday per year
  • Flexible working options available, including hybrid working
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HLs future
  • Income Protection & Life insurance (4 x salary core level of cover)
  • Health care cash plans - including optical, dental, and out patientcare
  • Help@hand and an Employee Assistance Programme
  • Gympass - gym memberships and wellbeing apps available
  • Variety of travel to work schemes with free bike storage and shower facilities
  • An inhouse barista serving subsided coffee and snacks
  • Join HLs sports, I&D networks and volunteering groups (two paid volunteering days per year)
  • LifeWorks Discounts on services, restaurants and retailers
* up to 30 days depending on role level & increasing with length of serviceWe know that sometimes people can be put off applying for a job if they dont tick every box. If youre excited about working for us and have most of the skills or experience were looking for, please go ahead and apply. Wed love to hear from you!Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.

Keyskills :
Adminoperations support

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