Training & Recruitment Officer

Job Description

Job Title: Training & Recruitment Officer, Operating CompanyReports to: Training & Recruitment Manager/Head of Operations, Operating CompanySalary:CompetitiveLocation: Various Locations in the UKBasic Purpose of RoleAccountable for training and recruitment across the Operating Company, including operations, engineer and functional support teams. to ensure that the Training & Recruitment Officer will work within and embed the divisional governance framework set by OperationsSteering Group, also ensuring the operational excellence policies and procedures are adopted within the depot.Train new employees in accordance with all relevant legislation and company standards, providing updates and escalating key issues or concerns to the line manager.Engage front line colleagues though effective communication, active listening and recognitionKey Accountabilities• Work with local managers to ensure that teams are competently trained, and to achieve agreed establishment requirements• Consistently deliver high quality training in line with a divisional framework and local guidelines, specifically, but not exclusively in the following areas:• Instruct new recruits to DSA PCV standard and train on customer service and carry out driving assessments as appropriate• Undertake theory tests and ensure adequate stock of theory certificates• DCPC training to both new and established drivers• Remedial support following critical incidents or driver skills assessment to restoreconfidence and competence• Adhere to agreed processes to effectively induct new employees, ensuring trainees work in a safe manner in accordance to company safety policies and procedures• Execute the local training and recruitment plans• Maintain accurate records for all aspects of training and recruitment standards and performance• Work collaboratively with colleagues to ensure positive relationships are maintained between the Training team and the business• Ensure a comprehensive hand-over and coordination across shifts• Undertake driving duties, as required• Ensure an effective working relationship with recognised trade union representatives and officials• Comply with requisition to pay procedures and delegated authorities• Other duties commensurate with the role as may be deemed appropriate by the line manageRole Profile (Skills, Experience and Qualifications required)• Required behaviours, habits, skills and experience are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile• Performance indicators / KPIs are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile• Qualifications / Professional Membership: NVQ Level 3 Driving Instruction, GCSE English Language, GCSE Mathematics, PCV licence and ILM Level 3 certification in Coaching & Mentoring (mandatory)Rewards & Benefits

• Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health supportand nutrition and fitness advise. Our EAP provision offers24hr, 365 days a year mental healthsupport
• We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months serviceas well as a free bus pass
• Cycle to work scheme
• 25 days holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Enhanced maternity / paternity pay
• Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. Youll find a range of health-promotion initiatives, and you will have 24/7 access to our confidentialEmployee Assistance Programme.Please apply now. We look forward to receiving your application.Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bringso many benefits to our customers, communities and people. We welcome applications from all.