Through Life Support Manager

Job Description

Job summaryWe are Defence Equipment and Support (DE&S). We make sure the UK military is equipped, supported, and connected, as they protect life at home and overseas. We manage a vast range of complex projects to buy, support and supply vital equipment and servicesthat the Royal Navy, British Army and Royal Air Force need, so they can operate safely and effectively.Our people push for best-in-class every day - because it helps keep our nation safe. So whatever your background, whatever your skill set, if youre driven to set new standards, find your place with us. Ready to see where your ambition will lead youJob descriptionWe have an exciting opportunity to join us in the Type 31 (T31) Frigate Delivery Team.The T31 will be at the heart of the Royal Navys surface fleet, deterring aggression and maintaining the security of the UKs interests abroad. As part of the Ships Acquisition Operating Centre, you will be working to help deliver five T31 frigates to theRoyal Navy by December 2028.As a Technical Through Life Support Manager (TLSM), you will be leading on the training design development and delivery for T31 and be responsible for contributing to the control of the Integrated Logistic Support (ILS) contracted deliverables.Your work base will be in Bristol. Some working from home will be available, but an in-office attendance will be expected as required.This Role offers opportunities for regular and varied UK and International travel. Locations may include Naval Bases, military & training establishments, and industrial suppliers premises.Please note: That salary offers above the £39,500 - £42,500 range will only be made based on exceptional performance at interview.About the roleIn this role, you will have the opportunity to:As the TLSM, you will have the opportunity to:

• Manage the delivery of Training and Personnel related ILS Element Plans and approval of the associated ILS documentation.
• Monitor Supplier(s) progress in meeting the contractual agreed specifications.
• Manage the support network ensuring contracted suppliers, customers, and other Through Life Support stakeholders are kept informed on progress.
• Coordinate the support compliance and risks for their area of responsibility into the T31 overarching Supportability Case.
• Support other colleagues and team members in contributing to support, trials, tests, evaluations, and acceptance panels.
• Oversee and contribute to the contractors delivery of Training Design and Integration of T31 specific training solutions into the Royal Navys training system, including the Virtual Learning Environment.
• Coordinate and assist Naval Command training reviews, contributing to the training solution for User/Maintainer working with Suppliers in the design of individual/collective training material, courses, including simulators, off board, on board, VirtualLearning Environment.
• Be the representative for T31 as the training lead in wider support interfaces such as tools, test equipment, software, technical documentation, publications, and assurance.

Person specificationTo be successful with your application, youll need to show that you meet the following essential criteria:

• A background of working in at least one of the following fields: ILS/IPS, support engineering, maintenance planning, training design or operational logistic support management.
• Experience in delivering continuous improvement activities and reducing whole life cost expenditure.
• Experience in delivering at pace to meet challenging project milestones.
• An understanding in the design of training solutions.

It would also be great if you can demonstrate any of the following desirable criteria:

• Ability to learn and apply Defence Support Approach to Training (DSAT) methodologies, for the review, update, and implementation of defence compliant training solutions.

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

• Stakeholder Management - Practitioner level
• Review, Validate and Assure Support Solutions - Practitioner level
• Communicating and influencing
• Managing a quality service

BenefitsWere pleased to offer a generous benefits package to support everything from your work-life balance to your bank balance, including:

• Please note: That salary offers above the £39,500 - £42,500 range will only be made based on exceptional performance at interview.
• 25 days holiday a year, plus 1 day a year up to 30 days, 8 bank holidays and a day off for the Kings birthday
• A market-leading employer pension contribution of around 27 percent, an annual performance-based bonus, and recognition awards
• Flexible and hybrid working wherever possible, to support your work-life balance (though some attendance to the stated site is required)
• Access to specialist training and funded professional qualifications, with plenty of opportunities and support for progression
• A huge range of discounts including retail, sports, leisure, restaurants, gifts, days out, holidays, cinema, motoring, insurance, health care, gym memberships, and more
• Up to six days of paid leave a year for volunteering
• Enhanced maternity, adoption, and shared parental leave schemes, offering 100% pay for 26 weeks (after a qualifying period)

We champion a diverse and inclusive environment, where everyone can be themselves and give their best. We believe that by harnessing the power of different ideas, experiences, and perspectives, we can achieve our ambitions, together. If you have a disabilityor additional need that requires accommodation, please let us know.

Keyskills :
DefenceDesign DevelopmentLogistic Support