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Technical Specialist

Partnership Jobs
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our Global Proxy Management Team is growing!The teams remit is to provide support, monitoring & ensure availability to the UK and Global markets for their proxy solutions. Further support is provided for all markets on a 24/7 on-call basis.The team works very closely with the Firewall Management Team and the Network Service Owners. You will work with people from all levels of Aviva and key suppliers to ensure the right outcomes for Aviva and its customers in these key front-line services. Some of the services covered are UK only; others are global in scope.You can be based in any of the following locations: Bristol, London, Sheffield, York or Norwich.The role involves:

  • Working as part of the team supporting our proxy solutions for the UK and Global markets
  • Providing technical advisory advice to all markets where necessary - project involvement may also be required
  • Managing scheduled maintenance activities with our providers, ensuring excellent communications internally within Aviva
  • Attending daily/weekly/monthly team & service meetings where required
  • Monitoring all proxies (performance and availability) and respond to any potential issues in a timely manner
  • Working closely with global teams & markets, ensuring excellent stakeholder management
    • Skills & experience we wish to see:
  • Firewall knowledge and experience, certifications advantageous (CCNA, CCNP)
  • Good understanding of queue management and best practices (Assyst)
  • Good practical knowledge of operations systems (Windows, Unix, etc) along with networking experience
  • Knowledge of security architecture principles and processes within Active Directory
  • BlueCoat knowledge and certifications desirable
  • Proxy migration experience would be advantageous
  • Customer-centric with superb communication skills
    • Whatwillyougetforthisrole
  • A competitive salary depending on location, skills, experience and qualifications
  • Generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for some Aviva products through "My Aviva Extras" plus discounts for Friends and Family! (Some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme
    • Working at AvivaAt Aviva, were people with a purpose. To be with you today, for a better tomorrow.We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.The way we do this is important too. We always Care More. Its our thing! Were all about our people - thats you - so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, were very open to that. In fact, we dont advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, its up to you to discuss working hours during your interview.We care deeply about being inclusive and that means we encourage applications from people with diverse set of backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you!We interview every disabled applicant* that meets the minimum criteria for the job. Just send us an email once youve applied stating that you have a disclosed disability, and well make sure we interview you.Wed love it if you could submit your application online. If you require an alternative method of applying, please give Daniela Krol a call onor send an email to *As defined in The Equality Act 2010*. By minimum criteria we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.

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