Site Reliability Engineer 3 REMOTE

Job Description

Site Reliability Developer / Engineer (SRD / SRE)- Oracle Cloud InfrastructureLocation: Bristol or Reading or REMOTEDue to the nature of our customer and the work involved, we can only consider UK Citizens for this role.Role requires National Security Clearance (NSC).Preferred QualificationsThe Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the worlds biggest challenges.We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customers business critical applications.Department Description:Oracle Cloud Infrastructure (OCI) combines the elasticity and utility of public cloud with the granular control, security, and predictability of on-premises infrastructure to deliver high-performance, high availability and cost-effective infrastructure services. Multiple compute options provide the flexibility to run the most demanding workloads, as well as less compute-intensive applications, in a secure and highly available cloud environment. Customers can self-service provision virtual machines right alongside bare metal servers and clusters on the same virtual cloud networks, through a unified web console, APIs, CLI or via industry standard tools such as Terraform and Chef. OCIs approach gives the customer choices for storage us industry leading local NVME storage or elastic network block storage.Position Overview:The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the worlds biggest challenges.We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impactdesigning and building innovative new systems to power our customers business critical applications.The Site reliability engineering (SRE) discipline in OCI incorporates the ethos of software engineering and applies it large scale operations problems. As a SRE your primary goals are to create highly reliable and ultra-scalable software systems to manage the operations of our services.A SRE will spend a significant amount of their time doing "ops" related work such as production issues and service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation. The ideal SRE candidate is proficient programmer who has large breadth of knowledge and experience including areas such as networking, internet protocols and Linux systems.Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and team work inspired by theDevOps philosophy.Responsibilities

Work closely withdevelopment team on maintaining operational health of core compute services for API availability and low latency

Managing and triaging tickets. Driving prioritization and execution of work based on impact.

Scale systems sustainably through mechanisms such as easy to use tooling and automation. Work in concert with service developers to evolve systems/products for better scalability, reliability and development velocity

Drives new runbooks to help reduce mean triage time of incidents. Prioritise and automate high hit count runbooks

Practice sustainable incident response and drive root case analysis

Qualifications

BS degree in Computer Science or related technical field involving coding or equivalent practical experience

Understanding of Linux operating systems and Linux system administration

Strong understanding of Linux/Unix commands

Experience automating tasks with scripting languages such as Python, Bash, and JavaScript

Systematic problem-solving approach, strong communication skills, a sense of ownership and drive

Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems

Experience working in an operational environment with mission critical tier one services with associated pager duty

Learn more about the Oracle Cloud Infrastructure team in Bristol here! Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigat