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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | 22,200 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Service Delivery Co-Ordinator£22200East BristolCustomer Service - going the extra mileProblem Solving - identifying the root cause, offering solutionsAccuracy - attention to detailPrioritisation - awareness of urgency and impactDecision Making - gathering info, weighing up pros and consCommunication - liaise and communicate with people at all levelsTeamwork - work towards a common goalMicrosoft Office, including Excel, Word, Email, & PRIMARespond and acknowledge all helpdesk queries on the same working dayResolve (95%) helpdesk queries within the 7 day SLALoad helpdesk queries if necessary, onto the system using the agreed formatInvestigate queries thoroughly tracking answers and correspondence on the systemTake responsibility for queries until resolvedAsk for help or escalate more complex queries to your line managerIf you would like further information please click on apply