Service client en Françai

Job Description

Service client en Français temps-partielService de représentation - Twilight (heures à négocier)BristolSalaire pro-rata compétitifÊtes-vous à la recherche dun emploi à temps partiel de soirée uniquementQue vous soyez un parent cherchant à se réinsérer sur le marché du travail dune manière qui vous convienne, un étudiant qui est occupé toute la journée, ou vous êtes tout simplement pas très matinal; nous recherchons une personne avec de bonnes capacités relationnelles pour rejoindre notre équipe de service client " The Twilight ".I am currently looking for several flexible customer service agents working 20 hours a week or 16 hours a week no selling at all! All we want are people that want to help customers with their queries.Can you start on 10th March full time you will receive a salary £9,867No experience required - we are looking for the sparkle and people that want a career in a fun company! If you are willing to learn then we will carve your exciting career for you.You will receive fantastic training, where your trainer will make it fun and interesting as we want to the best out of you.You will receive a starting salary of £9,867 Realistic Progression Opportunities + Training & Development + Competitive Company Pension + Award Winning Employee Share Plan + Flexible Working Hours + 25 Days Holiday + Excellent Working Culture.We will be holding an assessment days on the following days:4th to 6th February - this will just be for a couple of hours and it will be FUN nothing to worry about at all.You must be able to start on 10th March and have no time off within the first 4 weeks due to training.Training hours are 6PM - 10PM for 6 weeks you must be able to commit to this.You will be joining a growing, fast paced organisation, working shifts Monday to Friday plus a day on the weekend but you will have a day off in the week. You will be working 20 hours a week, in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development.Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop. If this sounds of interest then we want to hear from you.Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of our clients.As one of our Customer Service Representatives you will handle contact by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction.Shifts patternWeek 1 to 3 - Monday - Friday start time between 16.00pm - and 18.30pm - variable can be on different shifts daily.Week 4 - you will work Monday to Sun - working Sat OR Sun with a day off in the week.In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the several internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support.A Truly Diverse Place to WorkWe believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes.If you are interested in this great career or have any questions then please call Kath on or send your CV now to