Senior Hybrid Cloud Engineer

Job Description

Excited to grow your careerOur purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.About the jobHargreaves Lansdown, a leading FTSE 100 FinTech company, is undergoing a technology transformation.As part of this journey, we are creating a Hybrid Cloud Team that will transform our Infrastructure Estate and move HL towards a Hybrid Cloud deployment, using VMWare on premise and AWS native services.As a Senior Hybrid Cloud Engineer, you will a Cloud Ambassador in the business, reaching out to various teams to champion services we can offer and support from within the AWS portfolio, you will be a self-starter about to help create a road map for thisteam to deliver services back to the business.The Senior Hybrid Cloud Engineer role offers a great opportunity as a blank sheet of paper to come in and help create a new operating model for cloud services here at HL. You will also be managing the existing on-premises Infrastructure estate, assistingwith the migration of services to AWS and ultimately managing the AWS platform.What youll be doing

• Work collaboratively to deliver projects in a timely and organised manner
• Seek innovative solutions, improvements, enhancements and automation wherever possible
• Monitoring and management of AWS, VMware, Compute, Storage and Backup estates including participation in the on call rota
• Technical lead for VMware, Compute, Storage, Monitoring and Backup technologies
• Providing technical leadership, direction, and strategy, aligned with business objectives across all technologies in scope for this team
• Proactively troubleshoot complex issues
• Creating, driving, managing and operating processes to ensure performance, capacity and availability are managed effectively to exceed business objectives
• Integrating our infrastructure management processes with DevSecOps technologies to bring robust automation to our infrastructure management
• Occasional out of hours work/ call support work for updates, incidents and fixes is expected
• Ensure that documentation is completed and kept up to date post project delivery to allow for BAU support

As a Senior Engineer, within your SME technology remit, you will be responsible for:

• Creating and owning components of the technology roadmap and infrastructure architecture strategy
• Being the technical escalation point for Incident/ Major Incident and Problem Management
• The ongoing management and optimisation of monitoring and alerting services
• Technical approval for Change Management procedures to support impact analysis and provide governance on changes requested by the team
• Creating and managing Technical IT documentation, including standards, policies and processes

About you

• Extensive experience working in an Enterprise environment supporting AWS (VPC, EC2, CloudWatch, EKS, RDS, S3, EBS)
• Knowledge of supporting on-premises Compute Platforms, VMware, Enterprise Storage and Backup Solutions
• Management of system monitoring technologies
• Experience working in a change control environment
• Experience of managing risk
• Solution focused mindset - with the ability to use own experience to develop innovative solutions and resolve complex issues
• Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating, and managing challenging conversations with ease
• Able to work in a team or alone and effectively collaborate to achieve common goals plus the ability to self-manage competing workloads and effectively prioritise to meet deadlines
• Regularly looking to continually improve your own, and the wider teams performance, actively promoting change and continuous improvement

Interview processThis will be two stage interview process, consisting of a presentation.Working Schedule & SalaryWe are looking for 2 Senior Hybrid Cloud Engineers to join our team, for the right candidate we may consider fully remote working or hybrid working to our office in. This role is permanent, full time, 37.5 hours per week, Monday to Friday. Salary circa £70,000 plus bonus and benefitsWhy usHere at HL, were the UKs number 1 investment platform for private investors, based in Bristol. For more than 40 years weve helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. Were steered by core values that promote service, quality, innovation, and opportunity in everything we do.Whats on offer

• Discretionary annual bonus & annual pay review
• 25* days holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HLs future
• Income Protection & Life insurance (4 x salary core level of cover)
• Health care cash plans - including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HLs sports, I&D networks and volunteering groups (two paid volunteering days per year)

* up to 30 days depending on role level & increasing with length of serviceHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.#HLI