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Job Location | Bristol |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
SAGE Application Support Analyst Bristol Competitive daily rateContract role - 3 days work initially - could be extendedExperienced Application Support Person for an established team in a fast growing companyThe RoleAs SAGE Application Support Analyst you will provide support to clients on a day to day basis providing a high level of client service / support delivered using the telephone and though help desk software & email. The role is for a Software House - SASS based Service Desk role - 1st moving to 2nd line.Types of support range from general system usage, assistance with how best to use the products to fit with client company processes right up to working with customers to help develop reports. You will work closely with the on boarding team to ensure there is a smooth transition from new clients going live to business as usual, and also with the Development team helping to diagnose and resolve bugs or explaining clients needs to further enhance the productAlthough initially a short term contract role this may lead to career development opportunities to get into consulting, Quality Assurance, Development and or Pre-Sales opportunities in in the mid-term, depending on your talent and ambition.The CompanyOur client is a rapidly expanding software vendor offering market leading accounting software for the professional services industryThe PersonAs SAGE Application Support Analyst you will have strong knowledge of accounting software (Sage / Quick Books) and experience in a similar role. You will also have the following:
Keyskills :
application suppt analyst helpdesk sage quick books customer service computers IT technology jobs Bristol