RPA Analyst

Job Description

Excited to grow your careerOur purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they dont tick every box. If youre excited about working for us and have most of the skills or experience were looking for, please go ahead and apply. Wed love to hear from you!About the roleWe are looking for talented people to join our CRM team as we embark upon our RPA journey.If you are someone with a wealth of RPA experience and want to work on a green field implementation, then we could have a role for you.This is an opportunity to join the UKs number one investment services company, looking after over £120 billion in assets on behalf of 1.8 million UK investors.We are a secure, FTSE 100 company, based in the heart of Bristol now with over 1,700 people. This is your chance to genuinely stamp your mark on one of the UKs most innovative and digital-focused businesses. Youll be given the support and opportunity togrow your career whilst additionally receiving a personal development budget to further build on your knowledge.Scope

• Develop a comprehensive end-to-end understanding of processes earmarked for automation.
• Conduct requirements-gathering workshops and collaborate with cross-functional teams to create business requirements documentation.
• Generate solution design documents in conjunction with the business SME, RPA team, and other stakeholders.
• Provide support for change management in Business As Usual (BAU) automations.
• Assist the business and quality assurance team during User Acceptance Testing (UAT).
• Identify the scope, benefits, restrictions, and risks associated with RPA automation projects, capturing and documenting both AS-IS and TO-BE processes.

Essential

• Experienced in process discovery and process mapping.
• Strong business analysis skills combined with substantial experience in the Software Development Life Cycle (SDLC).
• Comfortable navigating ambiguous concepts and breaking down complex problems into manageable components.
• Ability to lead workshops, synthesizing input from various stakeholders to achieve consensus on the approach.
• Proficient in utilizing established project and task management tools (such as Jira) to support the Project Manager during planning and execution.
• Excellent verbal and written communication skills with the ability to successfully collaborate across all organizational levels.
• Capability to work independently in a small but highly agile team.
• Enjoys working in a constantly changing and fast-paced environment, demonstrating a proven track record of career development and growth.

Desirable

• Experience operating within an RPA team.
• Knowledge and qualifications in RPA tools, and other automation technologies.
• Experience in identifying opportunities for improving business processes.
• Business Analysis (BA) Qualification (e.g., BCS Diploma in Business Analysis).

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. Were steered by core values that promote service, quality, innovation, and opportunity in everything we do.Whats on offer

• Discretionary annual bonus* & annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year at annual enrolment
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HLs future
• Income Protection & Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HLs sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

* dependant on role levelHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.