People Services (HR) Administrator

Job Description

Our client is the largest group of its kind (Healthcare) in Europe who have grown quickly through friendly acquisition. They are currently in 20 European countries and recently broke into North America to become the fastest growing business of their typein the World.They are in the middle of a European wide HR Transformation Programme affecting People, Processes and Technology. The new technology is Ceridian Dayforce.As part of this transformation, they have created a Shared Service function for all HR Operations which supports users on how Dayforce works across all employee relations.In addition to 2 more People Services Coordinators, we are now also looking for 2-3 People Services Administrators. These roles do not require prior HR experience (although useful and beneficial) but good Customer Service experience and a desire to get intoHR via Project administration is.Role purpose:To provide comprehensive "people services" support to the UK business, ensuring effective local HR administration for managers and employees in support of an optimum employee journeyResponsibilities:

• Optimise and promote the use of employee and manager self-service to drive efficiency and reduce non-value-add activity
• Support the timely resolution of HR and payroll queries, in conjunction with the wider HR team, and business managers
• Issue offer letters/packs and contracts, and act as point of contact for contract queries
• Provide onboarding support to new hires, including receiving relevant starter documentation, coordinating right to work, reference and security & vetting checks, and liaising with other relevant departments
• Transactional processing (administrative functions, data input) covering the end-to-end employee lifecycle - including - starters, leavers and terms & conditions changes
• Process, verify, and maintain HR related information using the Dayforce system, including payroll, staffing, recruitment, training, holidays, etc
• Manage local HR transactions, checking eligibility against entitlements and compliance with policies /local legal regulations to ensure accuracy and completeness
• Monitor and ensure the accuracy of employee data, including addresses, payroll, absence, performance, and starters/leavers ensuring the regular use of self-service and data entry
• Carry out Payroll administration including salary, allowances and entitlements, admin and query resolution, severance calculations, pay outs or claw backs, etc
• Assist in administering employee benefit programs and employee compensation plans.
• Carry out local employee-related administration for each stage of the employee journey including contract amendments, completion of benefits documentation, social security etc, ensuring end to end
• Manage HR offboarding activities, including processing of resignation documentation, calculation of last working day, pay and benefits calculations, etc .
• Co-ordinate the effective use of the Dayforce system by employees and managers, reviewing Dayforce Reports, following up, communicating and guiding as needed

Experience Required:

• Current or previous experience in customer services (prioro HR Admin a bonus)
• Prior experience working in a call centre or shared services centre
• Prior experience of Admin
• Keen to move into HR and develop a career in this area
• 2-3 days per week in Bristol and the rest remote
• Degree or other qualifications nice to have

This is a great opportunity to take your core attributes and customer service experience and transition into HR Administration supporting people across the full employee journey.

Keyskills :
Administrative Support