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Operations Associate

Job LocationBristol
EducationNot Mentioned
Salary£24,610 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

About the roleExciting opportunities await in operations department. As a key member, youll immerse yourself in our business, gaining profound understanding of roles intricacies and honing your expertise. We offer comprehensive training that spans our products, services,clients, and vision to support your HL journey. Were committed to nurturing your growth, unlocking your full potential, and propelling you towards your dream career.Your roles and responsibilitiesThis dynamic role will include, but not be restricted to:

  • Ensure all team administrative and processes are reliable and efficient.
  • Tailor your approach to communicate with customer and wider business to ensure optimal outcomes.
  • Collaborate seamlessly with all parties internally and externally.
  • Recognize when to escalate concerns / issues for a swift solution.
  • Contribute to the teams risk management and control initiatives, fostering a culture of good client outcomes.
About you
  • Excellent communication skills.
  • Proven administrative experience and attention to details.
  • Computer literacy and comfort navigating digital platforms.
  • Strong task and workload prioritization abilities.
  • A zest for fast-paced, challenging roles, coupled with the ability to meet deadlines.
  • A collaborative spirit, and enjoyment of teamwork align perfectly with our values.
If this resonates with you, we invite you to become part of our vibrant team.Interview processOur interview process involves a competency-based online interview conducted via Microsoft Teams.Working ScheduleThese roles are based at our Bristol head office, BS1 5HL. We offer flexible working hours, spanning Monday to Friday between 8 am to 6 pm. Hybrid working options will be available upon completion of your probation.Why usHere at HL, were the UKs number 1 investment platform for private investors, based in Bristol. For more than 40 years weve helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. Were steered by core values that promote service, quality, innovation, and opportunity in everything we do.Whats on offer
  • Discretionary annual bonus* & annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
  • Option to purchase an additional 5 days holiday per year at annual enrolment
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HLs future
  • Income Protection & Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans - including optical, dental, and out patientcare
  • Help@hand and an Employee Assistance Programme
  • Gympass - gym memberships and wellbeing apps available
  • Variety of travel to work schemes with free bike storage and shower facilities
  • An inhouse barista serving subsidised coffee and snacks
  • Join HLs sports, I&D networks and volunteering groups (two paid volunteering days per year)
  • LifeWorks Discounts on services, restaurants and retailers
* dependant on role levelHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.#Omni

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