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Marketing Operations Manager (Hybrid)

IOPP
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

We are currently looking for a collaborative and motivated Marketing Operations Manager to join our Marketing Communications team.This role is an integral role supporting IOP Publishings goal of becoming a more data-driven and digitally focussed organisation with responsibility for supporting the organisations transition to the Salesforce Marketing Cloud suite (Engagement and AccountEngagement) and driving forward our marketing maturity, whilst ensuring that our customer data and processes are optimised to facilitate the success of our marketing activity.What you will be doing as a Marketing Operations Manager:Key role accountabilities include:

  • Provide direction on platform and marketing automation best practice and support the marketing teams to further develop their marketing automation maturity
  • Lead our marketing automation campaign strategy, advising on builds, best practice, and segmentation to ensure campaigns meet process expectations and quality standards, and deliver an exceptional internal customer experience.
  • Be a key member of the project team responsible for leading the implementation of Salesforce Marketing Cloud
  • Work closely with internal teams including Project Management Marketing, IT and Legal to help facilitate the implementation and adoption of Salesforce Marketing Cloud
  • Provide input into the development of the wider marketing data strategy and managing implementation of resultant roadmaps and associated actions
  • Support the Head of Marketing Operations in the development and delivery of marketing technology and data strategies
For this youll need:
  • Educated to degree or equivalent experience/education in marketing/email marketing
  • Experience in using Pardot - working towards or having Pardot Consultant level certification
  • Excellent GDPR knowledge and experience in working with consent frameworks and communications compliance
  • Experience in using data access & management platforms at "super-user" level
  • Experience in working within a data quality environment with complex data sets
  • Experience in creating and delivering visually appealing database focussed dashboards/reports
  • Experience in building and managing long-term stakeholder relationships
  • Ability to deliver technical information to non-technical stakeholders
  • Solid line management experience
Why work with us at IOP Publishing: Purpose: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish;Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticitywith a social conscience.Financial benefits: A competitive salary, an excellent pension scheme (up to 12% company contribution), a discretionary annual bonus scheme, a £200 stipend payment on completion of the probation period, and a range of other useful and cost-savingbenefits available through our benefits platform;Health and Wellbeing: 33+ days holiday (including bank holidays), a 35-hour working week, life assurance, cycle-to-work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office incentral Bristol - modern airy and designed with all of our colleagues in mind - for work and social time;Flexibility: a flexible hybrid working environment to suit everyones needs. We dont need you in the office every day so we can consider applicants from further afield who can travel to Bristol likely once a week depending on when face-to-facetime is needed;And last but not least, did we mention that we are unique IOP Publishing is central to the Institute of Physics, a not-for-profit society and we gift-aid all our profits to support science through the activities of the Institute.To apply, please submit your CV through our careers site. IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professionalnetworks and the communities we serve and support, which includes our employees, talent communities and candidates. We particularly welcome applicants from under-represented backgrounds.

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