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IT Support Technician

DL I.T. Solutions Ltd
Job LocationBristol
EducationNot Mentioned
Salary30,000 - 36,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Technician |Bristol | Office-based and field/site visits are essential within the role | Full Time | £30,000-£36,000DLIT Solutions Ltd is a Bristol-based IT support company formed by its still-presiding Chairman, in 2002. The company today retains the same guiding principles under which it was formedthe best possible service for the best possible price.We are passionate about customer service and understand how important it is to be proactive as well as reactive. Because of this, as we have grown our fix times have still remained as fast as ever.We offer the same service to all clients, small and large, whatever the industry. We look after home businesses to PLCs, in fields as far apart as rugby clubs to mobile operating theatres, legal practices and everything in between.What can you expect in return

  • Pension scheme.
  • Free car park.
  • On-site caf.
You must
  • Work well in a team, show initiative, and be able to work independently.
  • Have strong communication skills both written and verbal.
  • An ability to work under pressure.
Technical skills required
  • Microsoft Windows desktop OS installation/troubleshooting skills.
  • Microsoft Office all recent versions including 365.
  • Microsoft windows server 2008, 2012, 2016, 2019.
  • Microsoft exchange server 2007 - 2019 office 365 / Exchange hybrid deployment.
  • Active Directory / Azure AD, Microsoft Teams deployment/troubleshooting.
  • Strong networking skills (TCP/IP.L2 &L3, VOIP, VLAN, Spanning tre,e, routing etc) - installation/troubleshooting network issues.
  • Knowledge of WAN technologies - xDSL,FFTC,FFTP,4 &5G / leased lines / routers etc - installation/troubleshooting.
  • Knowledge of controller-based wireless technologies/troubleshooting.
  • Knowledge of server hardware troubleshooting.
  • Knowledge of virtualisation technology with good experience with VM software vSphere & Hyper - V clustering.
  • Knowledge of backup software.
  • SharePoint admin.
  • Azure.
  • Intune/autopilot.
  • MS teams voice.
  • Knowledge of Microsoft 365.
  • Previous MSP experience useful.
What will your role as an IT Support Technician look like
  • Take ownership of support calls as and when required and take ownership of an issue up to the point of resolution.
  • Training will be given on the platform/software that we use, however you will need to keep up to date with the latest technologies/platforms.
  • We also require the candidate to make the right decisions on behalf of our customers, willing to go the extra mile in helping to solve client issues.
Whats next Its easy! Click APPLY now! We cant wait to hear from you!

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