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IT Support Engineer - Break/Fix (South West & Wales)

Job LocationBristol
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the worlda better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids Family and Hemmersbach Climate Force. Thats why Hemmersbach is The Social Purpose IT Company.IT Support Engineer - Break/Fixlocation: South West & WalesYour role:Embarking on a large expansion of support capabilities for our major IT Manufacturering partners, you will join our team and have a variety of tickets to resolve throughout the day - this may be with several end-users or have the opportunity to stay longerto resolve specific issues.The variety of your working week is what makes our Break/Fix Engineers such valuable members of the team.Your role ranges from simple functions such as connectivity issues, through to preventative care and maintenance, ultimately, providing full Break / Fix resolution for any issues found onsite.These roles will be managed by a dedicated dispatch team that will ensure that not only will both equipment and customers are ready for you, but that each engineer will forefill tickets that are within easy daily reach. We prefer our engineers to be doingwhat they enjoy most - fixing things - rather than spending hours in the car, travellingWhat we look for:

  • Previous experience in the delivery of IT support services, specifically within break/fix
  • Comfortable in a number of deskside technologies.
  • Confidence in addressing break/fix issues
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
What we offer:
  • A highly regarded team member within an exponentially growing international company
  • Variety: exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A support package that typically includes: pension, medical cash plan, company vehicle, fuel-card, Mobile phone, Laptop and equipment, as well as additional co-funded benefits.
Would you like to join our teamPlease send your CV, together with your availability to interview and salary expectations.

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