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Job Location | Bristol |
Education | Not Mentioned |
Salary | £21,000 - £22,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
IT & Software Support Executive - Bespoke Technical SolutionsNo Industry Experience RequiredApplicants must have a Full UK Drivers Licence and TransportOur client is a privately owned, innovative market leading software solution organisation who provide a portfolio of document related services to a broad customer base including the NHS, Local Government and a variety of Commercial organisations across the UK.Due to continued growth, our client has opened up exciting opportunities within their bespoke technical software support team to be based in either Bristol or Taunton.IT, Software, Support or Technical experience is not required but beneficial - Full and comprehensive training will be provided.This opportunity will suit applicants who have a genuine interest in technology with the ability to learn, develop and be comfortable communicating with clients and customers to provide exceptional support solutions and problem-solving services.OverviewAfter a comprehensive, intense and on-going training program introducing you to their cutting-edge applications and solutions, you will become an integral part of the bespoke software support team involved in all aspects of technical and customer support. You will be identifying and resolving reported issues through enhancing a customer’s configuration using the propriety in-house software.This is a fast paced role which is often time critical, you will work closely with their customers and thrive under pressure to resolve calls in an efficient and timely manner.Role Responsibilities
Keyskills :
Communication Skills Customer Service Customer Suppt Technical Skills Technical Suppt