Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

IT Field Service Engineer 2nd line

Sanderson
Job LocationBristol
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

IT Field Service Engineer (2nd line)Bristol£35,000 - £40,000 & Car Allowance & BonusWe are excited to be recruiting an IT Field Support Engineer be based from our Bristol office. This is a newly created position as part of our continued investment in technology and provides the opportunity to join a growing team, allowing collaborativeworking as well as having the chance to mentor members with all things automation for our organisation. This will enable us to continue to innovate within our sector and support our mission to provide high quality services to our customers and improve thecommunities in which we operate.IT Field Service Engineer key responsibilities

  • Support an effective IT service desk function through the recording, classification, allocation and ownership of all internal IT incidents and service requests
  • To liaise with internal and external resources as required, to manage incidents and service requests through to resolution
  • Provide remote and on-site support to IT users and mobile operational teams (networking, desktops, laptops, smart phones, tablets etc)
  • Identify and provide opportunities for end-user training
  • Support the IT manager in creating and maintaining IT Service Management and asset management documentation
  • Pro-actively monitor key systems and IT Infrastructure
  • To provide general support to the IT department
IT Field Service Engineer Key Skills and behaviours:
  • Experience of providing 1st & 2nd line support within an ITIL environment
  • A good understanding of PC and mobile hardware, Microsoft software packages and licensing, Azure Active Directory, mobile OS platforms and networking
  • Strong Customer Service
  • Able to build strong relationships with customers, peers and key stakeholders
  • Strong technical aptitude with a logical approach to problem solving
  • Draws relevant information from customers to facilitate efficient troubleshooting
  • Works in a structured and accurate manner with excellent organisational skills
  • Prioritises workload and meets agreed deadlines/timescales
  • Is higly self-motivated, demonstrating a "can do" attitude
  • Identifies opportunities to improve IT service processes
You will be required to travel to other office locations 1 - 2 days per week.Benefits:
  • Be part of our company profit share scheme
  • Let us help you prepare for your future with an employer pension contribution
  • 23 days annual leave, (25 days after 5 years) buy up to 5 days or sell up to 3 days per year
  • Life Insurance
  • Enhanced maternity/ paternity pay
  • We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered.
  • Access to an employee assistance programme to support employees health and wellbeing
  • Annual pay reviews
  • Training and development opportunities
  • Trade discounts from our preferred suppliers for you and your friends and family
  • Specsavers vouchers
#INDTECH

APPLY NOW

IT Field Service Engineer 2nd line Related Jobs

© 2019 Naukrijobs All Rights Reserved