HR Assistant, Human Resources Administrator, HR Officer, Coordinator

Job Description

With over 1600 people across 9 UK offices, we are proud to be a leading independent UK consultancy at the forefront of risk, pensions, investment and insurance. Each individual delivers on our shared values and our commitment to ensuring the highest levelsof trust, integrity and quality.We are recruiting for a HR Assistant. This role can be based from our Bristol or Cheltenham office (hybrid working, 2 days in the office).The HR team are mainly based in Cheltenham and Bristol (also Birmingham and Amersham), and provide a full HR service to the Firm encompassing People Development, Talent Acquisition, Reward, Employee Relations and HR Operations. The HR team works closely withthe business and supporting committees to help drive the business forward with added value activity. The HR Operations team is a central lynch-pin of the HR team and provides centralised support for the 4 other HR hubs. It plays a vital role in ensuring HRcan deliver high quality work in a timely and efficient manner. This is an exciting opportunity for an HR professional in the early part of their career to become an essential part of a team that is developing it’s practice and re-defining it’s processes.The HR Assistant will report into the HR Operations Manager.ResponsibilitiesThe successful applicant will be expected to undertake a variety of administrative duties both independently and as part of a team, and will work with a wide range of HR professionals to provide general and HR support to the business. We are constantly improvingour processes to ensure that they meet business needs and therefore the HR Assistant must have the ability to work as part of a team, and will have a flexible and resourceful approach in order to adapt to changing work requirements.Excellent interpersonal skills and a positive ‘can do’ attitude are essential, along with the ability to deal with face-to-face and telephone enquiries in a courteous and patient manner, providing a high level of customer care.Operations

• Manage pre-employment administration. Ensure Right to Work Checks and other pre-employment checks have been carried out before a new employee starts.
• Maintain and update electronic personnel files including new starter documents and the HR database with latest information relating to employees, ensuring all actions are completed in line with our stated procedures.
• Undertake general HR Administrative duties such as processing invoices, booking meeting rooms, filing etc.
• Actively manage responses to business queries in a timely fashion.
• Produce quality letters, contracts and changes of employment for all staff correspondence including promotions.
• Ensure that probation period checks are completed in a timely manner.
• Raise purchase orders and maintain invoice file for department expenditure ensuring all invoices are authorised and accompanied by a purchase order.
• Provide references on behalf of current employees for tenancy/mortgage applications.
• Actively seek out opportunities for process and service delivery improvements, engaging the HR Ops team in any suggestions and changes to be made.
• Ensure work is delivered to quality and on time with the employee/internal customer experience being embedded within the work that you do.
• General support to HR projects from time to time e.g. new HRIS.
• Support, Implement and Maintain Information Security procedures and activities in accordance to BW’s Information Security Policy.
• Any other reasonable task as advised from time-to-time.

Talent Acquisition, Reward, Employee Relations, People and Talent Development

• Support the “in-house” recruitment team with activities such an interview set-up and liaising with internal and external suppliers/candidates.
• Conduct exit interviews when required and feedback to relevant HR team member in first instance with follow up as appropriate to Business Area Leader.
• Liaise and report on Exam Award salary increases.
• Communicate on benefit and pension updates and calculations.
• Work on probation extension to maintain consistent communication.
• Track induction training.

The HR Operations Team at Barnett Waddingham is entering into an exciting period of development as we work towards our new People & Culture Strategy, the role of the HR Assistant will therefore be exposed to changes regularly.The above is therefore intendedto describe the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties or responsibilities of employees in this role.Experience / Skills

• Ideally 1 - 3 years experience working within an HR Team, Recruitment or similar administration function
• Proficient use of the Microsoft Office suite including Word and Excel
• Excellent communication skills
• High attention to detail, excellent organisational skills and ability to prioritise.
• Quick learner with the ability to manage a variety of tasks.
• A team player with a positive “can-do” attitude
• A passion for customer service and employee experience.
• An understanding of discreet professionalism.
• GCSE Grade “5” or “C” in Maths and English or equivalent

Desirable requirements (not required, just a bonus!)

• CIPD Level 3 or HR qualification
• Confidence in creating, challenging and developing contracts

______________________________________________________________________________Here is a summary of our benefits:

Competitive discretionary annual bonus

Life assurance (4x up to 10x)Group income...