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Helpdesk Advisor

Job LocationBristol
EducationNot Mentioned
Salary21,800 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Signature Recruitment are looking for a Helpdesk Advisor to join a busy Facilities team on a Temp to Perm basis.Working within a busy and friendly Facilities Management team you will be:

  • Responding to phone calls and emails regarding any customer issues
  • Logging accurate details into the database system
  • Issuing work sheets to site teams
  • Monitoring tasks through to completion
  • Providing administrative support to the team
  • Responding to emails in the team inbox
Benefits:
  • £21,800
  • Free onsite parking
  • Friendly supportive team
  • Enhanced DBS checks completed and paid for
Requirements:
  • Previous experience in a customer service role
  • Excellent communication skills both written and verbal and used to talking with customers over the phone
  • Strong organisational skills and be able to juggle a busy and varied workload
  • The ability to work as part of a team and in a fast-paced environment
  • IT literate and proficient with MS Office
This is a full time (Monday - Friday 37.5 hours per week between 7:30am - 6pm).You will be office based in the Henbury area (onsite parking is provided). Due to the location of this role, you will be required to undertake an enhanced DBS check.If you are interested in this opportunity and enjoy a busy day with a friendly team, please apply today!Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful, but we will keepyour details on file for future opportunities

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